Welcome to Oxford.co.
This part of our website is important and sets out all the information you will need to use our website and to buy products from our online shop. Please read this information carefully before using our website. Please note that this information may change from time to time so please ensure that you check this information before using the website or placing an order through our online shop.
Why Create an Account?
Why not? Creating an account lets you take advantage of faster checkouts, store your account information and review your online order history at any time. There are two ways to create an account at Oxford.co. You can click on the LOG IN link at the top of every page, then click “Sign Up” next to “New Customer.” You can also create an account during the checkout process by providing an email address and password at the bottom of the Billing & Shipping page. Either way, creating an account will save time on all your future visits to Oxford.co.
Passwords exist to protect your personal information. Passwords must be at least 8 characters. If you need help recovering your account password just click on any “Forgot Your Password?” link and enter the email address you used to create your account. We will promptly send a new password to your email address.
Your Account Information
At Oxford.co you can store your account billing and shipping preferences in your account. If you need to add or change your information, just LOG IN and click the edit, add or delete. Once you have logged in, your session will stay active until you logout, or after 15 minutes of inactivity.
Your Order History
Viewing the history of your orders with Oxford.co is easy. Just LOG IN and click on the VIEW ALL button. The screen will display current orders and tracking information, as well as past order information.
We use Internet standard encryption technology ("SSL" or "Secure Socket Layer" technology) to encode personal data that you send to us when placing an order through the site. To check that you are in a secure area of the site before sending personal data to us, please look at the bottom right of your website browser and check that it displays an image of a closed padlock or an unbroken key. We do not retain or hold any of your credit or debit card details.
Disclosing your Details
We will never ask you to confirm any account, debit or credit card details via email. If you receive an email claiming to be from Oxford.co asking you to do so, please do not respond and report it to us using the contact details on the Company Information pages.
Shopping From Our Site
Our Terms and Conditions of Sale set out the terms and conditions which apply to the sale of products on this site. You will need to agree to these Terms and Conditions of Sale in order to shop from our site. Please read them carefully.
When returning orders that included any promotional Gifts with Purchase
Promotional Gifts with Purchase must be returned to receive a full refund to your original form of payment. Otherwise, a merchandise credit will be issued in the form of an e-gift certificate.You may keep the promotional Gifts with Purchase if your order spend level (excluding tax) would still qualify after your return is processed. Please note: Return processing may take up to 10 business days from the date received in our warehouse.
Information About You
You must at all times use the site in a responsible and legal manner. You must comply with the spirit of the following standards as well as the letter. You must not use our site in any way that causes, or is likely to cause, our site or access to our site to be interrupted, damaged or impaired in any way. In particular, you must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material, which is malicious or technologically harmful. You must not attempt to gain unauthorized access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. You acknowledge that you are responsible for any material you may submit via the site, including the legality, reliability, appropriateness, originality and copyright of any such material. You may not upload to, distribute or otherwise publish through this site any content that (i) is false, fraudulent, libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, infringing on intellectual property rights, abusive, illegal or otherwise objectionable; (ii) may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law; (iii) is for any business or commercial use or purpose; (iv) may be for advertising promotional or marketing activities; or (v) may contain software viruses, political campaigning, chain letters, mass mailings, or any form of spam. You may not use a false email address or other identifying information, impersonate any person or entity or otherwise mislead as to the origin of any content. You may not upload commercial content onto the site.
Your Contributions and Material
Restrictions on the Use of Materials
We either own or license all intellectual property rights in our site and in the material published on it. Our site and the material published on it are protected by copyright and trademark laws and treaties around the world. All rights are reserved. You may access the materials on our site solely for your personal use. You may not modify, copy, publish, display, transmit, adapt or in any way exploit the materials on our site. You may not publish, display, or commercially exploit any material from us or other owners of intellectual property displayed on the site unless you request and receive prior written permission from us or other owners of the intellectual property. If we or any other owners of the intellectual property grant permission, you may not change or delete any author credit, trademark legend or copyright notice. You must follow and observe all additional copyright notices or other restrictions contained on this site.
Trademarks & Copyrights
Trademarks, logos, copyrights and service marks displayed on this site are registered and unregistered trademarks of Oxford, their licensors or content providers, or other third parties. All of these trademarks, copyrights, logos and service marks are the property of their respective owners. Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, copyrights, logo or service mark displayed on the site without the owner's prior written permission, except as otherwise described herein. Oxford reserves all rights not expressly granted in and to the site and its content.
Linking to Our Site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We may withdraw linking permission without notice. The website from which you are linking must not contain any material which in not permitted on this site (see Your Conduct for details).
Reliance on Information Posted
Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We have no liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.
We aim to update our site regularly, and may change the content at any time. However, we do not have any duty to update or correct releases, presentations or other materials on this site. While we have attempted in good faith to ensure that the information presented here is accurate, there may be technical and factual inaccuracies or errors and you should note that any of the material on our site may be out of date at any given time. This site is provided for the purpose of providing information to customers, employees, shareholders, other investors and the general public about us and our products and services.
Customer Ratings & Reviews and Stories
By submitting any content to Oxford, you represent and warrant that:
You agree to indemnify and hold Oxford (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, your use of this Website, or your violation of any law or the rights of a third party.
For any content that you submit, you grant to Oxford a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from, sell or distribute such content and to incorporate such content into any form, medium or technology throughout the world without compensation to you.
All content that you submit may be reviewed, revised, posted, or otherwise used by Oxford at Oxford’s sole discretion. Oxford reserves the right to change, condense or delete any content on Oxford's website. Oxford does not guarantee that you will have any recourse through Oxford to edit or delete any content you have submitted. Oxford reserves the right to remove or to refuse to post any submission for any reason. You acknowledge that you, not Oxford, are responsible for the contents of your submission.
By submitting your email address in connection with your rating and review, you agree that Oxford and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.
These actions are not limited, and we may take any other action we reasonably deem appropriate.
YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. THE SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE RESERVE THE RIGHT TO RESTRICT OR TERMINATE YOUR ACCESS TO THE SITE OR ANY FEATURE OR PART THEREOF AT ANY TIME. OXFORD EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTIES THAT MATERIALS ON THE SITE ARE NONINFRINGING, AS WELL AS WARRANTIES IMPLIED FROM A COURSE OF PERFORMANCE OR COURSE OF DEALING; THAT ACCESS TO THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT THE SITE WILL BE SECURE; THAT THE SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE WILL BE VIRUS-FREE; OR THAT INFORMATION ON THE SITE WILL BE COMPLETE, ACCURATE OR TIMELY. IF YOU DOWNLOAD ANY MATERIALS FROM THIS SITE, YOU DO SO AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIALS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM OXFORD OR THROUGH OR FROM THE SITE SHALL CREATE ANY WARRANTY OF ANY KIND. OXFORD DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS ON THIS SITE IN TERMS OF THEIR COMPLETENESS, CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE. IN CERTAIN JURISDICTIONS, THE LAW MAY NOT PERMIT THE DISCLAIMER OF WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
LIMITATION OF LIABILITY
YOU ACKNOWLEDGE AND AGREE THAT YOU ASSUME FULL RESPONSIBILITY FOR YOUR USE OF THE SITE. YOU ACKNOWLEDGE AND AGREE THAT ANY INFORMATION YOU SEND OR RECEIVE DURING YOUR USE OF THE SITE MAY NOT BE SECURE AND MAY BE INTERCEPTED BY UNAUTHORIZED PARTIES. YOU ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE SITE IS AT YOUR OWN RISK AND THAT THE SITE IS MADE AVAILABLE TO YOU AT NO CHARGE. RECOGNIZING SUCH, YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER OXFORD NOR ITS AFFILIATES, SUPPLIERS OR THIRD PARTY CONTENT PROVIDERS WILL BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, EXEMPLARY, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF OR IN ANY WAY RELATED TO THE SITE, OR ANY OTHER SITE YOU ACCESS THROUGH A LINK FROM THIS SITE OR FROM ANY ACTIONS WE TAKE OR FAIL TO TAKE AS A RESULT OF COMMUNICATIONS YOU SEND TO US, OR THE DELAY OR INABILITY TO USE THE SITE, OR FOR ANY INFORMATION, PRODUCTS OR SERVICES ADVERTISED IN OR OBTAINED THROUGH THE SITE, OXFORD’S REMOVAL OR DELETION OF ANY MATERIALS SUBMITTED OR POSTED ON ITS SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF OXFORD, ITS AFFILIATES OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. THIS DISCLAIMER APPLIES, WITHOUT LIMITATION, TO ANY DAMAGES OR INJURY ARISING FROM ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECTS, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUSES, FILE CORRUPTION, COMMUNICATION-LINE FAILURE, NETWORK OR SYSTEM OUTAGE, YOUR LOSS OF PROFITS, OR THEFT, DESTRUCTION, UNAUTHORIZED ACCESS TO, ALTERATION OF, LOSS OR USE OF ANY RECORD OR DATA, AND ANY OTHER TANGIBLE OR INTANGIBLE LOSS. YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT NEITHER OXFORD NOR ITS SUPPLIERS SHALL BE LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER OF THE SITE. YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY OF THE ABOVE CLAIMS OR ANY DISPUTE WITH OXFORD IS TO DISCONTINUE YOUR USE OF THE SITE. YOU AND OXFORD AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SITE MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES OR THE CAUSE OF ACTION IS PERMANENTLY BARRED. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, ALL OR A PORTION OF THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
Jurisdiction and Applicable Law
Terms and Conditions of Sale
This page (together with the documents referred to on it) sets out the terms and conditions on which we will supply any of the products ("products") listed on our website www.Oxford.co ("our site") to you. We may change these Terms and Conditions of Sale at any time by amending this page. You should check this page prior to ordering anything from our site to take notice of any changes we have made, as they are binding on you. Please read these Terms and Conditions of Sale carefully and make sure that you understand them, before ordering any products from our site. If you order any products from our site, you will need to indicate your agreement to the terms by ticking the box marked “Terms and Conditions of Sale” on the Checkout page. If you do not agree to these Terms and Conditions of Sale you cannot buy any products from our site. Please print and keep a copy of these Terms and Conditions of Sale for your records.
Placing An Order
When you place an order with us, we will send you an email acknowledging receipt of your order and containing the details of your order. Please check this email carefully and contact us if anything is incorrect. This email is not an acceptance of your order, just a confirmation that we have received it. We reserve the right at any time after receipt of your order to accept or decline your order, or any portion thereof, in our sole discretion, even after your receipt of an order confirmation or after your credit card has been charged. The prices displayed on the site are quoted in U.S. dollars and are intended to be valid and effective only in the United States. In the event a product is listed at an incorrect price, we have the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed or your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we will issue a credit to your credit card account.
Applicable sales tax will be added on all orders based on the SHIPPING address. The amount of sales tax is estimated until the order has shipped and shipping confirmation has been sent. We do not charge sales tax on the purchase of Gift Cards; however, items paid for with Gift Cards will be taxed.
Update or Change Your Order
Our goal is to ship your order as quickly as possible. Therefore, once your order is submitted we are unable to make any changes to size, color or quantity. If you discover a need to change or update your order, please contact one of our Guest Services Specialists as soon as possible for assistance: 866-727-4693. Guest Services Hours: Monday – Friday 8am – 5pm EST.
You may prefer to place your order with one of our Guest Services Specialists at: 866-727-4693. Guest Services Hours: Monday – Friday 8am – 5pm EST.
If you would like our help to place an order, find a product, request a return, or choose a unique gift, feel free to contact one of our Guest Services Specialists. You can contact us via email, postal mail, phone or the online Contact Us form.
Guest Services Hours:
Monday - Friday 8am-5pm EST.
By US Mail:
555 South Victory Drive
Lyons, GA. 30436
Use the online Contact Us form to contact our Guest Services team.
To Unsubscribe from Oxford Email:
If for any reason you would like to be taken off the email list that notifies you of upcoming events, exclusive products, store openings, etc. simply click the unsubscribe link provided at the bottom of every email we send.
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